PurpleRain TechSafe.

• Develop and implement social media brand strategies, campaigns, and plans to build brand/company awareness • Optimizing copy and landing pages for search engine optimization • Performing ongoing keyword research including discovery and expansion of keyword opportunities • Oversee day-to-day management of campaigns and ensure brand consistency • Researching and implementing content recommendations for organic SEO success • Create, maintain, and grow new and existing social networks • Manage company blog and editorial calendar that aligns with social updates • Monitor social media progress using web analytic tools • Incorporate optimization strategies, analyze data, and research best ways to increase traffic • Review the success of campaigns and develop ways to improve.

• Provide real time live chat, ticket based and voice support • On-demand demo and remote support for troubleshooting • Answer incoming phone calls from customers to offer support • Answering support tickets to help customers and free trials