Perkins Coie

Role Description Under minimal supervision, The Legal Support Assistant will perform various administrative and other duties to support lawyers, paralegals, legal practice and executive assistants, and assigned teams. Maintains positive communication with internal and external clients to ensure exceptional service while maintaining confidentiality. The position focuses on optimizing workflow to efficiently triage and respond promptly to in-office requests, leveraging critical thinking and problem-solving skills. It is key in coordinating and delivering efficient, high-quality work to internal clients in a timely manner. Qualifications - Strong command of the English language, including excellent spelling, grammar, punctuation, form, and style, along with experience in legal terminology. - Ability to properly communicate and interact with customers and team members effectively in a professional business manner both orally and in writing. - Comfort in communicating promptly via numerous chat spaces in a fast-paced virtual environment. - Proficient in confidently engaging with customers via telephone, including proactively initiating calls and adeptly managing challenging conversations. - Ability to manage competing deadlines and customer demands effectively and professionally in a fast-paced, fluid environment. - Ability to work independently and collaboratively. - Ability to direct the work of peers and guide performance without supervisory authority. - Strong facilitation and negotiation skills. - Strong analytical, problem-solving skills. - Strong ability to identify and know when to apply creative solutions to overcome unique challenges. - Organized and self-motivated. - Comfort in dealing with high-pressure situations and changing requirements. - High level of attention to detail. - Results-driven with a customer-oriented attitude. - Ability and desire to work as part of a centrally managed team. - Notary Public certified preferred. Requirements - Requires a high school diploma or equivalent. - Minimum of three years of experience or equivalent in a professional setting; law firm experience preferred. - Ability to thrive in a team environment. Benefits - Annual discretionary bonus. - 401(k) plan. - Medical, dental, and vision insurance. - Accrued paid time off plan starting at 20 days annually. - Personal medical and parental leave. - Up to 10 paid holidays. - Family care benefits.

Job Description: We are looking for a talented person to join our team as a Senior E-Billing Specialist. The ideal candidate will be responsible for all aspects of invoice submissions via e-billing and resolving e-billing issues for the law firm’s e-billed clients. This position has the option to be 100% remote. Pacific and Mountain Time zones preferred. Primary Job Responsibilities: Prepare LEDES files for submission to clients via web-based e-billing systems or via email. Troubleshoot and resolve all errors. Assist with e-billing for the firm’s more complex clients. Review final invoices for accuracy and data integrity, ensuring that invoices are in compliance with clients’ billing guidelines. Ensure that invoices have proper approvals consistent with the firm’s policies and procedures. Monitor invoice validations, approvals, reductions, and rejections. Research and resolve reduced and rejected invoices. Initiate corrective measures and communicate with billing attorneys and clients, as appropriate. Work with clients and third-party vendors to implement new and existing clients for e-billing. Provide technical support and customer service to billing attorneys and staff members regarding e-billing implementation processes, submissions, and compliance with clients’ billing guidelines. Track approved timekeepers and rates and upload new timekeepers and rate increases in the different e-billing systems in collaboration with our pricing team. Calculate and submit monthly accruals to clients via multiple e-billing systems. Collaborate with the collections team to reconcile accounts. Perform other duties as assigned. Specific Skills Required: Experience with the major e-billing systems (Legal Tracker, CounselGO, Brightflag, TyMetrix, Collaborati, BillingPoint, CounselLink, Passport, Legal eXchange, etc.). Intermediate Excel required (vLookup and Pivot Tables). Proficient with Outlook and AdobePro. Ability to think strategically, giving careful attention to detail with a commitment to quality and accuracy and maintaining a focus on priorities while meeting strict deadlines in a fast-paced and high-volume environment. Ability to take the initiative and have a proactive work style. Must be able to exercise proper judgment with solid analytical and problem-solving skills. Ability to work independently but also contribute to a cohesive team environment. Excellent interpersonal, written, and oral communication skills with attorneys, staff, vendors, and clients are needed. Ability to maintain confidential information. Willingness to learn and develop new skills. Flexibility to work overtime as required. Specific Skills Preferred: Experience with the eBilling Hub and Elite 3E. Experience with minor e-billing systems. Experience and Education: Requires a minimum of five years’ experience with legal e-billing. AA or BA degree preferred. At Perkins Coie, we look for self-motivated individuals dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Perkins Coie is committed to advancing diversity and inclusion both within the firm and throughout our collective communities. Work with one of the 100 Best Companies to Work For and receive great health insurance, tuition reimbursement, and paid sabbaticals. This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found here . This position may be filled in the following location(s). The listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range. Actual compensation may vary depending on experience, skills, market conditions, and internal equity. Colorado compensation range: $69,370.00 to $ 103,070.00 annually Illinois compensation range: $73,210.00 to $ 108,770.00 ​ annually New York compensation range: $80,490.00 to $119,590.00 annually Oregon compensation range: $ 70,240.00 to $ 104,370.00 annually San Diego Compensation range: $ 79,760.00 to 118,500.00 San Francisco compensations range: $ 88,540.00 to $ 131,550.00 annually Washington state compensation range: $73,170 to 108,720 annually

• Supervise the Client Accounting Administrator billing team. • Oversee the process of preparing client invoices accurately and timely. • Provide project support to the Billing Manager. • Responsible for generating, tracking, and reporting of monthly prebills and time entries. • Answer client inquiries by telephone and email. • Meet with lawyers and legal staff to discuss special billing arrangements and system capabilities.