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Pacific Health Group

Remote Jobs

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

7 open rolesTeam 34Since 2023Latest: May 9, 2026, 10:42 PM UTCCompany Site
Healthtech
Post Date
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Experience

7 Jobs

Pacific Health Group logo

Member Coordinator

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Customer Support30 days ago
Full TimeRemoteMid LevelTeam 34Since 2023

Role Description We are excited to invite a dedicated and versatile Member Coordinator to join our dynamic team. As a key player in our member coordination department, this role is critical to ensuring the success and efficiency of our organization. You will be responsible for managing a wide range of member-focused activities that contribute directly to the quality of services we provide. This is an excellent opportunity for a highly organized individual with a passion for customer service, healthcare, and operational excellence. - Member Assessments: Conducting comprehensive evaluations of our members' needs, preferences, and eligibility. - Referral Processes: Managing and optimizing our systems for directing members to appropriate services, healthcare providers, or specialists. - Lead Care Management: Taking the lead in coordinating care for high-priority or complex cases. - Quality Assurance: Implementing and maintaining quality control measures across all department activities. - Data Entry: Accurately inputting and updating member data in the organization's databases and management systems. - Call Center Supervision: Overseeing the operations of the call center, including inbound calls and monitoring call quality. - Patient Verification: Verifying the identity and eligibility of patients or members. - Resource Development: Creating, updating, and maintaining resources that support the team’s daily activities. - Mailing Distribution: Overseeing the distribution of physical materials such as flyers and brochures to members. - Additional Responsibilities: Taking on any additional duties as needed, which may include administrative support or system updates. Qualifications - Strong organizational skills with a keen eye for detail - Proven reliability and self-motivation to manage multiple tasks efficiently - Adaptability to occasional changes in the workplace environment - Proactive attitude and strong work ethic with a desire to contribute to team success - Comfort with speaking on the phone for extended periods and handling sensitive information - At least 2+ years in an office/administrative environment, ideally in a healthcare or member services setting Requirements - Excellent communication skills, both written and verbal - Ability to multitask and prioritize effectively in a fast-paced environment - Detail-oriented with a focus on accuracy and high-quality service delivery - Team player with a positive attitude and collaborative approach Benefits - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance

United States
$21 - $24 / hour
Pacific Health Group logo

Human Resources Coordinator

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Human Resources30 days ago
Full TimeRemoteMid LevelTeam 34Since 2023

Role Description The Human Resources Coordinator supports a wide range of HR functions, including: - Employee onboarding - Compliance - Personnel file maintenance - Recruitment coordination - Day-to-day administrative tasks This role serves as a key point of contact for both new and existing employees and works closely with the HR Manager and HR Generalists to ensure efficient operations across the department. This position requires strong organizational skills, attention to detail, and the ability to work effectively in a collaborative and fast-paced environment. Qualifications - Strong organizational skills - Attention to detail - Ability to work collaboratively in a fast-paced environment Requirements - Coordinate job postings, resume reviews, and interview scheduling in partnership with hiring managers and the HR team - Maintain recruitment tracking logs and assist with updating records in our ATS (Paycom) - Assist with onboarding and offboarding, including scheduling orientations, tracking completion of required documents, and maintaining employee files - Maintain accurate and confidential employee records, ensuring compliance with federal and California labor laws - Support benefits administration by coordinating enrollments, answering basic employee questions, and escalating complex issues to the HR Manager - Provide general administrative support for the HR team including scheduling, tracking training completion, and preparing reports - Help coordinate HR initiatives such as employee engagement events, trainings, and performance review cycles - Monitor the HR inbox and ensure timely and professional responses to employee inquiries Benefits - 160 Hours of Paid Time Off (PTO) - 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment - 4 Paid Volunteer Hours per Month to support causes you care about - Bereavement Leave, including Fur Baby Bereavement - 90% Employer-paid Employee-Only Medical Benefits - FSA | Dependent Care Account - 401(k) with Company Match - Monthly Stipend - Short-Term & Long-Term Disability | AD&D - Employee Assistance Program (EAP) - Employee Discounts via Great Work Perks and Perks at Work - Quarterly In-Person Events - Fully remote work within California - Opportunities for professional development and internal growth Company Description Pacific Health Group is at the forefront of revolutionizing healthcare. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. We are an Equal Opportunity Employer committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect.

United States + 9 moreAll locations: United States | United Kingdom | Canada | Germany | France | India | Brazil | Australia | Estonia | Japan
$23 - $27 / hour
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Community Support Lead Care Manager - Santa Clara

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Full TimeRemoteLeadTeam 34Since 2023

Job DetailsJob Location: Santa Clara, CA 95051Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $30.00 - $35.00 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Health CareLead Care Manager, Community Supports Program at Pacific Health Group Join Our Mission to Transform Lives: Community Supports At Pacific Health Group, we’re more than just a healthcare organization—we’re a catalyst for positive change in our communities. Our Community Supports (CS) Program is designed to help Medi-Cal members live more independently in the community by addressing their health-related social needs. As a Community Supports Lead Case Manager, you won’t just create care plans—you’ll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way. Why This Role Matters - Holistic Impact and Compassionate Care You won’t just coordinate phone calls. You’ll respond to real-life challenges such as housing, food insecurity, and mental health, ensuring that members’ needs are addressed comprehensively. By forming strong, personal connections through you’ll become a pivotal support system—someone members can rely on for comfort, guidance, and advocacy. Advocacy and Going the Extra Mile Beyond paperwork and phone calls, you’ll arrange all necessary services to secure safe housing and financial support. You’ll be a consistent presence in members’ lives, making sure no detail goes overlooked and no obstacle remains unaddressed. Shaping the Future of Care Your hands-on experience will generate insights that directly influence how our CS program evolves, ensuring we remain responsive to community needs. By sharing feedback on what members truly need, you’ll help refine the processes and resources we use to serve diverse populations. Your Responsibilities Comprehensive Care Coordination End-to-End Service Arrangement: Schedule appointments, organize follow-up care, link members to social services, and ensure they have the resources for a full continuum of support. Case Management with a Heart Empathetic Assessments: Look beyond forms and checkboxes to truly understand members’ backgrounds, personal challenges, and aspirations. Continuous Support: Remain in close contact by phone, video, and in-person visits to monitor progress, celebrate milestones, and swiftly address any new barriers. Example: If a member feels overwhelmed by multiple therapies, you could simplify their schedule, coordinate telehealth sessions, and even offer emotional support through regular check-ins. Resource Management Bridge to Community Services: Identify, coordinate, and optimize local resources—such as housing assistance, job training programs to ensure members’ overall wellbeing. Example: A single parent needing childcare and employment support could be connected to subsidized daycare, workforce development courses, and a community mentor program—all organized by you. Patient Advocacy Champion for Members’ Rights: Push for timely treatments, insurance authorizations, and fair access to services, resolving roadblocks that could hinder progress. Example: If a critical procedure is denied by insurance, you’ll take charge of the appeals process, gathering documents and evidence to secure approval. Communication Central Point of Contact: Keep members, families, healthcare teams, and community organizations aligned on care objectives, ensuring seamless handoffs and follow-through. Example: Coordinate a care conference among a primary care physician, social worker, and rehab specialist so everyone can align on the most effective plan for a member’s speedy recovery. Documentation Detailed Reporting: Maintain meticulous records of assessments, care plans, and progress notes, ensuring transparency and accountability at every stage. Example: After every phone call document any social, environmental, or health updates, enabling prompt collaboration with other team members and service providers. Continuous Improvement Feedback and Adaptation: Use data and first-hand observations to refine care strategies, ensuring our CS program stays effective and deeply compassionate. Example: If you notice a high number of members struggling with job access, you might advocate for creating a new partnership with a local job placement agency. Regulatory Compliance Stay Current: Keep informed about Medi-Cal, CalAIM, and other regulations, ensuring that all care management practices meet legal and quality-of-care standards. Example: Complete continuing education on the latest CalAIM guidelines and integrate these protocols into your daily workflow. Professional Development Ongoing Learning: Attend training, workshops, and webinars to sharpen your skills in cultural competence, motivational interviewing, and crisis intervention. Example: Enroll in a course on trauma-informed care to better support members who have experienced past hardships. Other Duties Collaborative Mindset: Remain flexible in supporting the team, taking on additional tasks and sharing best practices to strengthen overall outcomes. What We’re Looking For Residency: Remote Experience: 3-5 years in case management, social services, or healthcare Expertise: Familiarity with Medi-Cal, CalAIM, and Community Supports Healthcare Insight: Understanding of healthcare systems and local community resources Interpersonal Skills: Strong communication, empathy, and cultural competence Organizational Ability: Proven time management skills and attention to detail Technical Proficiency: Competence using case management software and related tools Bilingual: Fluent Spanish is REQUIRED Skills That Set You Apart Genuine Empathy & Compassion Needs Assessment & Care Planning Service Coordination & Navigation Client Advocacy Motivational Interviewing Problem-Solving & Decision-Making Teamwork & Collaboration Why You’ll Love Working with Us Meaningful Impact: Every action you take—from scheduling a specialist appointment to arranging housing support—has the power to transform someone’s life. Team Support: You’ll join a diverse, dedicated team that values collaboration, mentorship, and continuous learning. Growth and Development: We encourage professional advancement through training, networking, and real-time feedback that fosters your growth as a care provider. Comprehensive Benefits Package 401(k) Dental Insurance Health Insurance (90% of Employee-Only benefits covered by the company) Vision Insurance Short-term and Long-term Disability (Employer Paid), AD&D, Employee Assistance Program (EAP) FSA | Dependent Care Account (DCA) Paid Time Off (PTO) 12 Paid Holidays (including your birthday and one floating holiday after 1 year) Paid Sick Time Schedule 8-Hour Shift Monday to Friday, 8:30am - 5:00pm Join Us in Making a Difference At Pacific Health Group, we believe in diversity and inclusion and are committed to equal opportunities for all. We strive to build a team that reflects the communities we serve. If you’re ready to arrange every detail of care, walk alongside members through their journey, and truly transform lives, apply today and become part of our mission to provide caring, comprehensive Enhanced Care Management for those who need it most. Job Type: Full-time Pay: $27.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Work Location: RemoteQualifications

United States
$30 - $35 / hour
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Recruiting and Talent Manager

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Recruitment76 days ago
Full TimeRemoteLeadTeam 34Since 2023

Pacific Health Group (PHG) is seeking a dynamic and mission-driven Recruiting and Talent Manager to lead talent acquisition efforts across our integrated care organization. PHG delivers Enhanced Care Management (ECM), Community Supports (CS), and Behavioral Health (BH) services under the CalAIM framework to Medi-Cal members across multiple California counties. The Recruiting Manager will be responsible for building and sustaining a high-caliber, culturally responsive workforce—with a critical priority on hiring Lead Care Managers—to meet the complex needs of the communities we serve. This role requires a strategic thinker who can balance high-volume recruitment demands with a human-centered, values-driven approach to talent acquisition. The Recruiting Manager will work closely with PHG’s co-CEO leadership team and department supervisors to ensure staffing levels align with contractual obligations, caseload growth, and organizational development goals. As our Recruiting Manager, you’ll own the full talent acquisition lifecycle and build the workforce that powers our mission. You’ll partner directly with our leadership team to hire clinical and community-based staff who reflect the populations we serve—and you’ll shape the systems, processes, and employer brand that help us attract and retain top talent in safety-net healthcare. WHAT YOU’LL DO ✓      Lead end-to-end recruiting for clinical, operational, and administrative positions across multiple counties, with Lead Care Manager hiring as a top organizational priority. ✓      Build candidate pipelines for hard-to-fill roles—especially Lead Care Managers, LCSWs, LMFTs, CHWs, and Care Managers—through creative sourcing and community partnerships. ✓      Develop targeted Lead Care Manager recruitment strategies, including outreach to care management professional networks, graduate programs, and managed care organizations. ✓      Design interview frameworks rooted in values alignment and trauma-informed hiring practices. ✓      Own recruitment metrics and use data to drive continuous improvement. ✓      Champion PHG’s employer brand across job boards, social media, career fairs, and professional networks. ✓      Collaborate with HR and department leads on onboarding, credentialing, and retention strategy. Work Environment and Physical Demands This position operates in a hybrid environment combining remote work with on-site presence at PHG offices and occasional travel to job fairs, community events, and partner agency locations throughout California.

California
Job Closed
Pacific Health Group logo

ECM Program Manager

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Program Manager80 days ago
OtherRemoteLeadTeam 34Since 2023

Role Description As an ECM Program Manager, you’ll lead our Enhanced Care Management program, making sure vulnerable populations get the care, support, and advocacy they need to live healthier, more stable lives. You’ll guide regional teams to deliver compassionate, person-centered care that improves outcomes and supports our mission to close health equity gaps across California. This position is all about leadership, program oversight, and innovation. You’ll supervise Lead Care Managers across Northern and Central California, ensuring the team has the support and resources needed to succeed. You’ll oversee program quality, member services, cross-functional partnerships, budgeting, and program growth initiatives. Your work will directly impact the lives of high-need populations while strengthening Pacific Health Group’s reputation for excellence in care. Key Responsibilities - Team Leadership & Supervision - Mentor and guide Lead Care Managers across multiple counties. - Conduct weekly one-on-ones to address challenges, review caseloads, and provide coaching. - Lead weekly team meetings to share updates, review cases, and encourage collaboration. - Meet in-person with staff regularly to maintain strong leadership presence. - Program Development & Quality Assurance - Establish benchmarks and metrics to track program performance. - Implement quality assurance protocols and standardized workflows. - Monitor staff performance and use data to identify trends and improvement opportunities. - Member Services Oversight - Ensure members are receiving in-person visits and high-quality care. - Monitor documentation and provide support for challenging cases. - Implement strategies to improve member engagement and satisfaction. - Cross-Functional Collaboration - Serve as liaison between ECM program and hospitals, providers, and community organizations. - Collaborate with data and compliance teams to track outcomes and maintain regulatory standards. - Strengthen partnerships to improve care transitions and reduce hospital readmissions. - Budget & Resource Management - Develop and manage program budgets, allocate resources efficiently, and track expenditures. - Adjust staffing and resources based on member needs and program priorities. - Program Innovation & Growth - Identify opportunities to enhance program effectiveness. - Pilot new initiatives such as telehealth to expand access to care. - Stay current on best practices and integrate improvements. - Additional Examples - Lead operational huddles and bi-weekly case conferences. - Develop mentorship programs and regional trainings for staff. - Prepare quarterly performance reports and maintain stakeholder relationships. Qualifications - Bachelor’s or Master’s in Healthcare Administration, Public Health, Nursing, or related field. - 5+ years in healthcare management, including 3+ years in care/case management. - 2+ years managing Enhanced Care Management or intensive care management programs. - Understanding of care management principles and healthcare delivery systems. - Experience with Medicaid/Medicare programs and ECM program requirements. - Strong analytical skills and experience in data-driven program evaluation. - Strong leadership and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Commitment to person-centered care and health equity. Working Conditions - Regular travel (50–60%) to county sites in California. - Occasional evening or weekend availability for program initiatives. - Must reside within/adjacent to the Northern/Central California counties assigned. - Valid California Driver’s License (Class C minimum) and personal, operable vehicle. - Employment contingent on successful background and Motor Vehicle Report (MVR) checks. Benefits - 160 Hours of Paid Time Off (PTO). - 12 Paid Holidays per year, including your birthday and one floating holiday granted after 1 year of employment. - 4 Paid Volunteer Hours per Month to support causes you care about. - Bereavement Leave, including Fur Baby Bereavement. - 90% Employer-paid Employee-Only Medical Benefits. - FSA | Dependent Care Account. - 401(k) with Company Match. - Monthly Stipend. - Short-Term & Long-Term Disability | AD&D. - Employee Assistance Program (EAP). - Employee Discounts via Great Work Perks and Perks at Work. - Quarterly In-Person Events. - Fully remote work within California. - Opportunities for professional development and internal growth.

United States
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Enhanced Care Management Program Manager

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Program Manager84 days ago
OtherRemoteLeadTeam 34Since 2023

Role Description As an ECM Program Manager, you’ll lead our Enhanced Care Management program, ensuring vulnerable populations receive the care, support, and advocacy they need to live healthier, more stable lives. You’ll guide regional teams to deliver compassionate, person-centered care that improves outcomes and supports our mission to close health equity gaps across California. This position is all about leadership, program oversight, and innovation. You’ll supervise Lead Care Managers across Santa Clara County, northern and central California, ensuring the team has the support and resources needed to succeed. You’ll oversee program quality, member services, cross-functional partnerships, budgeting, and program growth initiatives. Your work will directly impact the lives of high-need populations while strengthening Pacific Health Group’s reputation for excellence in care. Key Responsibilities - Team Leadership & Supervision - Mentor and guide Lead Care Managers across multiple counties. - Conduct weekly one-on-ones to address challenges, review caseloads, and provide coaching. - Lead weekly team meetings to share updates, review cases, and encourage collaboration. - Meet in-person with staff regularly to maintain strong leadership presence. - Program Development & Quality Assurance - Establish benchmarks and metrics to track program performance. - Implement quality assurance protocols and standardized workflows. - Monitor staff performance and use data to identify trends and improvement opportunities. - Member Services Oversight - Ensure members are receiving in-person visits and high-quality care. - Monitor documentation and provide support for challenging cases. - Implement strategies to improve member engagement and satisfaction. - Cross-Functional Collaboration - Serve as liaison between ECM program and hospitals, providers, and community organizations. - Collaborate with data and compliance teams to track outcomes and maintain regulatory standards. - Strengthen partnerships to improve care transitions and reduce hospital readmissions. - Budget & Resource Management - Develop and manage program budgets, allocate resources efficiently, and track expenditures. - Adjust staffing and resources based on member needs and program priorities. - Program Innovation & Growth - Identify opportunities to enhance program effectiveness. - Pilot new initiatives such as telehealth to expand access to care. - Stay current on best practices and integrate improvements. - Lead operational huddles and bi-weekly case conferences. - Develop mentorship programs and regional trainings for staff. - Prepare quarterly performance reports and maintain stakeholder relationships. Qualifications - Bachelor’s or Master’s in Healthcare Administration, Public Health, Nursing, or related field. - 5+ years in healthcare management, including 3+ years in care/case management. - 2+ years managing Enhanced Care Management or intensive care management programs. - Understanding of care management principles and healthcare delivery systems. - Experience with Medicaid/Medicare programs and ECM program requirements. - Strong analytical skills and experience in data-driven program evaluation. - Strong leadership and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Commitment to person-centered care and health equity. Requirements - Regular travel (65%) to county sites in California. - Occasional evening or weekend availability for program initiatives. - Must reside within Santa Clara County. - Valid California Driver’s License (Class C minimum) and personal, operable vehicle. - Employment contingent on successful background and Motor Vehicle Report (MVR) checks. Benefits - 160 Hours of Paid Time Off (PTO) - 12 Paid Holidays per year, including your birthday and one floating holiday granted after 1 year of employment - 4 Paid Volunteer Hours per Month to support causes you care about - Bereavement Leave, including Fur Baby Bereavement - 90% Employer-paid Employee-Only Medical Benefits - FSA | Dependent Care Account - 401(k) with Company Match - Monthly Stipend - Short-Term & Long-Term Disability | AD&D - Employee Assistance Program (EAP) - Employee Discounts via Great Work Perks and Perks at Work - Quarterly In-Person Events - Fully remote work within California - Opportunities for professional development and internal growth

United States
$80K - $90K / year
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Workflow Specialist

Pacific Health Group

Our mission here at Pacific Health Group is to improve the overall health and wellbeing of the communities we serve. We are committed to providing compassionate, equitable and individualized healthcare, behavioral health services, and social support to enable people to achieve their highest potential for life.

Solutions Engineer118 days ago
OtherMid LevelTeam 34Since 2023

Job Snapshot Location: Remote, San Diego, CA Employment Type: Full-Time Compensation: $72,000 – $82,000 annually Schedule: Full-Time Work Environment: Remote About Pacific Health Group At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding - listening first, honoring each person’s journey, and offering support without judgment. Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life. Our Core Values Speak with integrity—clear, respectful, and honest in every interaction. Embrace innovation, trying new ideas, learning fast, and improving care. Own our roles, staying accountable for outcomes and documenting accurately. Build genuine connections with members, families, and teammates through empathy and cultural sensitivity. Lead with trust by being consistent, transparent, and following through. Celebrate wins together, recognizing individual and team achievements. Collaborate with purpose, partnering across departments and with community providers to solve problems. Ask for support and offer support, because thriving together is how we serve our members best Role Overview & Impact The Workflow Specialist is responsible for designing, building, integrating, and optimizing business processes across Pacific Health Group. This role manages workflow automation, API-driven integrations, system configuration, and continuous process improvement. The Specialist ensures operational efficiency, scalability, and reliability across all internal functions, with a strong focus on leveraging technology to streamline work and eliminate friction. This role directly impacts clinical operations, revenue cycle, marketing, sales, and administrative teams by reducing manual work, increasing automation reliability, improving data integrity, and enabling scalable growth. Key Responsibilities Workflow Design and Optimization Map, analyze, and redesign end-to-end business processes across clinical operations, revenue cycle, marketing, sales, and administrative workflows. Identify inefficiencies, bottlenecks, and automation opportunities to increase throughput, accuracy, and speed. Develop workflow standards, documentation, and governance frameworks. Automation Development Build, manage, and maintain automations and workflows using platforms such as Zapier or similar tools, RingCentral, Monday.com, SalesMate, EMR/EHR layers, and custom-built logic solutions. Ensure automations align with compliance, reliability, and performance requirements. Translate operational needs into technical integration requirements. Collaborate with engineering, vendors, and partners to test, deploy, and maintain integrations. Documentation, Reporting, and Compliance Ensure workflows support data accuracy, accessibility, and reporting requirements. Work with analytics teams to surface actionable insights and ensure workflows feed clean, structured data into reporting environments. Manage configuration of workflow-related system features. Produce usage and functionality reporting by user and across entire systems. Collaboration and Cross-Functional Work Partner with leadership and team leads to understand operational challenges and translate them into scalable workflow solutions. Provide training and documentation to teams on new processes, tools, and automations. Lead change management for workflow rollouts and enhancements. Custom Development and Technical Buildouts Design, build, and maintain custom workflow functions and system logic using code-based solutions where no native automation exists. Develop and extend workflow functionality using languages and technologies such as Ruby, PHP, C++, CSS, HTML, JavaScript, and other relevant development frameworks. Create custom middleware, scripts, and functions to support automation, integrations, data transformation, and system interoperability. Build reusable, scalable, and maintainable custom components to support evolving operational requirements. Collaborate with engineering, product, and operations teams to translate business logic into technical implementations. Troubleshoot, refactor, and optimize existing custom code used in workflow automations and system integrations. Ensure custom-built solutions meet performance, security, compliance, and reliability standards. Compliance and Data Security (PHI, HIPAA, and Regulatory Standards) Handle, transmit, and store Protected Health Information (PHI) in full compliance with HIPAA and company privacy standards. Ensure all workflows, automations, and integrations adhere to HIPAA Security Rule requirements, including access controls, audit trails, encryption, and secure data transmission. Conduct compliance checks when designing or modifying workflows to prevent unauthorized access, data leakage, or systemic vulnerabilities. Collaborate with Compliance and IT Security teams to implement best practices for data governance, risk mitigation, and incident response. Maintain documentation that supports regulatory audits and internal security reviews. Train stakeholders on workflow-related compliance considerations to ensure safe and compliant operations. Success Measures Reduction in manual administrative hours. Increase in workflow reliability and automation uptime. Faster cycle times for operational processes. Fewer process errors and system-related escalations. Measured improvements in departmental efficiency metrics. Requirements Skills That Set You Apart Required Qualifications 3+ years of experience in workflow automation, business process engineering, systems integration, or operations optimization. Demonstrated expertise with automation platforms (Zapier, Make, n8n, or similar). Familiarity with APIs, JSON, Webhooks, and basic scripting logic. Experience with native integrations, automation functions, and workflow buildouts. Strong analytical and systems-thinking abilities. Excellent documentation, communication, and project management skills. Technical Development Capabilities Hands-on experience building custom functions, scripts, or application logic using Ruby, PHP, C++, CSS, JavaScript, or similar programming languages. Ability to extend no-code/low-code platforms with custom code to meet complex or non-standard business requirements. Experience developing and maintaining custom integrations, middleware, or internal tooling. Strong understanding of core software development concepts, including version control, debugging, performance optimization, and secure coding practices. Comfortable working across both structured platforms and fully custom-built solutions. Preferred Qualifications Experience in healthcare operations, revenue cycle management, or clinical workflows. Experience integrating EMR/EHR systems. SQL or lightweight scripting proficiency (Python or JavaScript). Background in process improvement frameworks (Lean, Six Sigma, BPMN). Benefits Time Off & Leave Paid Time Off Holidays Volunteer time Bereavement Health & Wellness Medical coverage FSAs or other wellness benefits Disability and EAP Financial & Professional 401(k) Stipends Professional development Culture & Perks Employee discounts Team events Growth opportunities Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition, age, marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. Employment offers are contingent upon meeting role qualifications and successfully completing all required recruitment steps, which may include: Submission of an internal application Recruiter pre-screen Skills assessment if applicable Final interview with hiring leadership Formal verbal offer from authorized hiring representatives Important Notice: Any communication claiming to represent Pacific Health Group that bypasses this process is not authorized. AI & Human Interaction in Recruitment Pacific Health Group uses AI tools to assist with resume matching based on qualifications, skills, and location. All qualified applications are reviewed by our recruiting and HR team to ensure fair, equitable, and human-centered hiring decisions.

California
$72K - $82K / year
Job Closed