
Magic
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Future-proof passwordless authentication with just a few lines of code. We’re hiring!
1 Jobs
Customer Success Engineer
MagicFuture-proof passwordless authentication with just a few lines of code. We’re hiring!
• Serve as the primary technical resource for developers integrating Magic's SDK • Troubleshoot and resolve technical issues across various languages, frameworks, and blockchain environments • Guide customers through implementation challenges, helping them understand best practices • Identify patterns in support requests to improve documentation and developer experience • Provide technical qualification and support for prospective customers and partners • Understand customer requirements and articulate how Magic solves their onboarding and checkout flow needs • Develop and deliver technical demos showcasing specific use cases and integrations • Partner with AEs and partnerships executives to execute the technical aspects of the sales strategy • Successfully onboard and launch customers, guiding them toward renewal and expansion • Contribute to technical content, documentation, and demos • Translate ambiguous customer needs into specific, deliverable requirements and solutions