Allied Solutions

• Produce and deliver billing files • Generates and verifies lender billing files • Checks files for format and/or data issues • Addresses and resolves issues with billing files • Processes incoming general change forms • Works with carriers on issues related to master policy set up

• Managing client relationships, retaining clients, and driving revenue growth • Proactively provide consultancy and anticipate client needs based on client goals and business objectives • Ensure consultancy and service by adhering to strict Client Level service standards and territory benchmark standards • Build and maintain strong relationships with assigned clients • Coordinate and oversee Client Remediation Plans • Ensure that the Risk Management based product and service offering within each client performs at a level that meets or exceeds financial thresholds • Expand revenue to existing clients by actively engaging and selling from the suite of manufactured and referral products

• Overseeing and administering strategic sourcing endeavors for various departments. • Lead communication efforts to negotiate agreements with external stakeholders/suppliers. • Develop comprehensive short- and long-term strategies for each category of expenditure. • Conduct thorough risk analyses and develop robust mitigation plans. • Cultivate strong working relationships with department and business unit leadership.

• oversee and administer a variety of strategic sourcing endeavors for multiple departments • lead communication efforts to negotiate agreements with external stakeholders/suppliers • establish all contractual controls and monitor supplier compliance • develop comprehensive strategies for each category of expenditure • conduct risk analyses to identify potential threats to the company • nurture strong working relationships with department and business unit leadership • collaborate closely with leadership to develop comprehensive project plans

• Complete internal estimates, appraisals, and valuations on REPO Plus claim files • Field questions and provide answers to REPO Plus Adjusters and Analysts • Involved in testing necessary to validate new workflows/processes • Provide initial physical damage training for the REPO Plus department

• Configure new CPI/LPI and Tracking lenders within Unitrac per the specifics of each unique lender • Support department leaders in improving metrics while achieving operational excellence • Partner with Development Team on loan and collateral tracking system enhancements and bug fixes • Research and analyze service agreements, needs analysis, and meeting summaries to capture requirements needed to create and configure new CPI/LPI and Tracking lenders within Unitrac • Collaborate with Implementation Managers, Client Experience Account Managers, and Loan File Analysts to investigate and direct data transformation projects • Lead the product analysis calls to review configuration of new lenders prior to loan files being imported • Process incoming help desk tickets related to notice timing changes, notice template changes, report changes, configuration, and general lender updates • Identify and present solutions and suggestions to department leadership to improve or enhance current systems • Participate in self and group training to ensure a thorough comprehension of CPI/LPI Compliance as it relates to vehicle, mortgage, and commercial real estate • Take on special projects for compliance updates spanning all lenders, changes to systems from QA, new Unitrac enhancements, etc. • Troubleshoot lender set ups scenarios brought forward from Client Experience Account Manager / CRRM teams • Process General Change Forms submitted by CPFM for vehicle & mortgage portfolios, update Unitrac, and validate changes • Collaborate with carriers on master policy set up issues • Set up new carriers in Unitrac based on carrier filings and new CPI offerings • Verify accuracy of forms and report inconsistencies between system and requested changes to CPFM staff • Send appropriate information to CPI/LPI carriers for the creation of endorsements to master policies • Update/add CPI/LPI carriers Add/change rates, cancellation methods within the loan, and collateral tracking system • Generate month end files for CPI/LPI carriers and assist with any issues that may occur • Partner with legal and compliance on tax corrections or changes for LPI