Cycode | Complete ASPM

• Serve as the primary point of contact for our customers, building strong relationships and ensuring their success with our product(s) • Manage multiple accounts, from mid-sized enterprises through Fortune 500 companies, across different industries • Understanding the customer’s pain points, compelling events, business goals and objectives, success measures, and desired outcomes, drive the customer to success • Onboard new customers; increase product adoption and usage across your full customer base; ensure timely renewals while minimizing churn; and uncover additional opportunities for solving customer problems which lead to expansion • Align with technical stakeholders and executive decision-makers within our customers’ organizations, and conduct activities like regular project calls, periodic business reviews (QBRs, EBRs, etc.) to continuously drive new value and demonstrate the existing value to drive that relationship through • Act as a client advocate within the company by collaborating with internal teams, such as product development and customer support, providing feedback to help improve our product and services, and ensuring clients' needs are met • Ensure clients are trained on the Cycode platform, educating them on how to best administer and optimize their usage of our platform to drive ROI and real business impact and receive ongoing support • Proactively promote and educate customers on new features and capabilities added to the Cycode platform • Capture and document the specific use cases, configurations, and other factors related to the customer’s instance of Cycode throughout the customer lifecycle

• Supporting day-to-day operations and owning many operational responsibilities at the USA branch • Own the onboarding/offboarding of employees • Process contracts, POs, and invoices • Event planning and coordination • Deliver outstanding employee experiences and improve employee lifecycle processes • Consultative services across key moments in the employee lifecycle • Manage all social activities in collaboration with the Israeli team • Manage all operational activities for business events

• Support the employees' operations & onboarding process • Coordinate the execution of employee events • Support all day-to-day tasks with a focus on employee safety, well-being, and morale. • Work to deliver outstanding employee experiences and seek to improve employee lifecycle processes. • Provide consultative services across a variety of key moments in the employee lifecycle. • Be the main point of contact for USA team members' well-being and day to day experience. • Administrate and welcome the onboarding/offboarding of employees. • Process contracts, POs, and invoices. • Event planning and coordination. • Operate all social activities in collaboration with the Israeli team such as happy hours, special holidays, events, etc. • Manage all operations activities that are required for business events such as conferences, webinars, team meetings, etc. • Keep supplies stocked by tracking inventory and ordering office supplies as needed