AV Staffing Solutions

Role Description Are you an experienced AV sales professional with a passion for building client relationships and growing recurring service revenue? We are seeking a highly motivated AV Services Inside Sales Representative to drive new business and expand service contract opportunities across an established client base. This is an excellent opportunity for a consultative sales professional who understands AV technologies, service agreements, and customer success. Key Responsibilities - Sales and Business Development: - Generate new business opportunities for AV service contracts, maintenance agreements, and managed services. - Conduct outbound prospecting through phone, email, and other business development activities. - Qualify inbound and outbound leads to identify sales opportunities. - Develop and maintain a healthy pipeline of recurring services revenue opportunities. - Meet or exceed individual sales goals and performance metrics. - Customer Engagement: - Present AV service offerings and value propositions to prospective clients. - Demonstrate how service programs improve system reliability, performance, and user experience. - Utilize customer success stories and real-world use cases to support the sales process. - Guide customers through the buying process using a consultative sales approach. - Sales Operations and Collaboration: - Collaborate with technical, service delivery, and account management teams. - Prepare proposals, quotations, and service agreements. - Maintain accurate CRM records, forecasts, and sales activities. - Support contract renewals, upselling, and cross-selling opportunities. Qualifications - Required: - 5+ years of successful B2B inside sales experience. - Proven experience selling AV service contracts, maintenance agreements, managed services, or technology support solutions. - Strong understanding of AV technologies, collaboration systems, unified communications, and related environments. - Experience engaging IT managers, facilities teams, AV managers, and other technical decision-makers. - Excellent presentation, communication, and relationship-building skills. - Preferred: - AV integration industry experience. - Experience working for an AV integrator, technology services provider, or managed services organization. - Familiarity with Salesforce, HubSpot, or similar CRM platforms. - Experience selling recurring revenue service programs. Benefits - Base Salary: $65,000 - $85,000 - Uncapped Commission Opportunity - Medical Insurance - Dental Insurance - Vision Insurance - Life and Disability Insurance - 401(k) - Wellness Programs - Paid Holidays - Three Weeks Paid Time Off - Paid Parental Leave - Career Growth Opportunities - Collaborative Team Environment - Remote Work Environment

Role Description We are seeking a high-energy AV Service Business Development Manager to drive growth within a rapidly expanding AV services and managed services organization. This role focuses on acquiring new service contracts, expanding market presence, and developing long-term relationships with enterprise, corporate, education, entertainment clients, and technology clients. This is an outstanding opportunity for a motivated sales professional who thrives on prospecting, developing new business, and closing service agreements. Key Responsibilities - Business Development Sales: - Identify, prospect, and secure new AV service contracts, including maintenance agreements, managed services, help desk support, system monitoring, and event support, and lifecycle management programs. - Execute high-volume outbound business development activities through cold calling, email campaigns, LinkedIn outreach, networking, and industry events. - Develop and maintain a strong pipeline of qualified opportunities. - Drive new revenue growth through consultative selling and relationship development. - Meet and exceed sales goals, revenue objectives, and key performance metrics. - Client Relationship Management: - Build relationships with CIOs, CTOs, IT Directors, AV Managers, Facilities Directors, and other key decision-makers. - Understand client business objectives and recommend service solutions that improve system performance, reliability, and user experience. - Present service offerings, proposals, and value-driven business cases. - Negotiate and close service agreements while maintaining long-term client relationships. - Industry Engagement: - Represent the company at AV industry events, trade shows, networking functions, and professional associations. - Stay current on AV technology trends, market developments, and competitive offerings. - Identify new market opportunities and emerging service needs. - Collaboration Reporting: - Maintain accurate CRM records, forecasts, pipeline activity, and sales reporting. - Collaborate closely with sales, service, operations, engineering, and marketing teams. - Participate in strategic planning and market development initiatives. Qualifications - 5+ years of successful B2B sales experience within the AV / ProAV industry. - Proven track record developing new business and securing service, maintenance, support, or managed services contracts. - Strong understanding of AV technologies and solutions. - Experience selling into enterprise, corporate, education, transportation, healthcare, hospitality, or public sector environments. - Excellent presentation, negotiation, communication, and relationship-building skills. - Self-starter with the ability to work independently and manage multiple opportunities simultaneously. Preferred - CTS, CTS-D, or CTS-I certification. - Experience working for an AV integrator, manufacturer, managed services provider, or technology services organization. - Familiarity with QSC, Extron, Shure, Biamp, Pixera, ISSAC, and DV-LED technologies. - Experience supporting transportation, airport, or other mission-critical environments. Benefits - $125,000 Base Salary - Aggressive Uncapped Commission Plan - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - 401(k) - Wellness Programs - Paid Holidays - Three weeks of paid time off - Paid Parental Leave - Career Growth Opportunities - Collaborative Team Environment

• Provide excellent customer service via phone and chat in Spanish and English • Greet customers, verify accounts, listen carefully, and show empathy • Troubleshoot internet, Wi-Fi, and basic device issues (Level 1–2 support) • Use tools such as Freshdesk, Sonar CRM and other internal systems • Document all interactions accurately and follow procedures/SLAs • Escalate complex issues to senior technicians when needed